System Administration > Server manager > Server Manager Troubleshooting
Server manager failover limitations
The failover abilities of server managers are limited. When a server manager becomes unavailable in a hard way such as a network interruption or a machine crash, the reference to the server manager with all of its tcservers remains in the cluster database. If the connected clients use a static session discriminator (such as rich client shared sessions do), a user attempting to reconnect or log in might not be able to do so. To prevent this kind of failure, an administrator can do either of the following: Configure the rich client to use non-shared sessions. Remove the unavailable pool and its tcservers from the cluster database (for example by running mgradmin.bat -clean
Source: https://docs.sw.siemens.com/documentation/external/PL20251212545240207/en-US/tc_help/AWAdmin/fhs4814155880506/moj1737238607512/gxr1737238613539/xid2192267.html · retrieved Fri Jul 31 2026 00:00:00 GMT+0000 (Coordinated Universal Time)