Application process monitoring

Teamcenter runs various critical processes. Monitor these processes to ensure system availability to the end user. The following table lists critical processes. If any of the processes running as a Windows service is down, an error is logged to the Windows Event Viewer with information on date, time, error type, source (process), and server name. Set up automated log reading tasks to determine if a service is down and generate a critical event notification for the Teamcenter support group. Process Service name Source (in event viewer) Server type Typical log file location Server manager(s) Teamcenter Server Manager configuration EventID is 7034 and the description contains the Teamcenter service name Server manager As described in Enterprise tier logs. FMS (File Management System) Teamcenter FSC service configuration EventID is 7034 and the description contains the Teamcenter service name File management servers As described in Resource tier logs. Subscription Manager Teamcenter Subscription Manager Service In Application tab with Source as Subscriptionmgrd Application business logic server TEMP \subscriptionmanager.syslog Action Manager Teamcenter Action Manager Service In Application tab with Source as actionmgrd Application business logic server TEMP \actionmanager.syslog License Manager Siemens License Server (ugslmd) The service should be up and running ugslmd License manager server NA TcWeb tier TcWeb tier The Source is TcWebTier and the Event Type is Error or Critical Application business logic server NA