Special characters in Word import documents

For the following reasons, Siemens Digital Industries Software recommends that you consider special characters before you import objects from a Word document.

Because of Teamcenter server and database configurations, special characters in Word heading styles (outline levels 1 through 9) are replaced by question marks (?) in the imported objects. If those objects later are exported to Word, the question marks are included in the output document.

On Teamcenter servers using the ISO 8859-1 character set (TC_CHARACTER_ENCODING_SET), some characters of the rich-text format cannot be translated to plain text. These characters include, for example, em dashes, symbols such as Ohm signs (Ω), and Word's smart quotation marks.

Such characters are replaced by question marks (?) in plain text and in the Systems Engineering interface, for example, in object names and in certain property values. To avoid this problem, do one of the following:

• Before you enter content for an object, switch the MS Word view to plain text.
• Run the Teamcenter server on Windows, using a database compatible with CP1252 encoding.
• Use UTF-8 encoding for the Teamcenter server and database.