System Administration > File Management System > Administering FMS > Configuring FMS
Resolving ticket expiration errors
Ticket expiration errors (such as TICKET_EXPIRED_0) are noted in the FSC log or can be displayed in other parts of the system. These errors can be caused by time zone configuration issues or by poor clock synchronization. This can hinder administrative FMS tasks, such as creating volumes, or, in severe cases, cause file access issues. Resolve ticket expiration errors by verifying proper time zone configuration, and then synchronize your local clock with local or public time servers. If your company has local time servers, synchronize with them based on your company's policies. To synchronize with public time servers: To synchronize your local clock on Windows, run the following operating system command: Copy net time /setsntp:pool.ntp.org To synchronize your local clock on Linux, run the following operating system command: Copy ntpdate -u pool.ntp.org
Source: https://docs.sw.siemens.com/documentation/external/PL20251212545240207/en-US/tc_help/AWAdmin/fhs4814155880506/uuc1737238583853/fhe1737238587390/nxs1737238591363/resolveTicketExpiredErrors.html · retrieved Fri Jul 31 2026 00:00:00 GMT+0000 (Coordinated Universal Time)