TeamcenterKnowledge

Application Administration > Configuring Teamcenter email polling

Configure Dispatcher for email polling

Note Dispatcher settings for email polling may have been set by Teamcenter Environment Manager (TEM). In that case, confirm the following configuration. Procedure To activate the EmailPollingService service, set the isactive attribute to true in the DISP_ROOT\Module\conf\translator.xml file. Copy Note DISP_ROOT is the dispatcher root directory provided in Teamcenter Environment Manager (TEM). In the DISP_ROOT\Module\Translators\emailpolling\emailpolling.bat file, set the following variables to your installation locations: TC_ROOT TC_DATA JRE_HOME In the TC_DATA\EmailPolling.conf file, remove the comments before these settings: EmailPolling_JAVA_XMS=16m EmailPolling_JAVA_XMX=128m Run the genregxml.bat utility. Open a Teamcenter command prompt and type the following command: Copy TC_ROOT\portal\registry\genregxml.bat For each Teamcenter user who performs email polling actions, set the E-Mail Address property. Using an account with dba privileges, log on to the rich client and open the Organization application. Expand the Persons node and select the person who performs email polling actions. Set the E-Mail Address property.

Source: https://docs.sw.siemens.com/documentation/external/PL20251212545240207/en-US/tc_help/AWAdmin/gdr3897369475591/swp1737238536546/xid993491.html · retrieved Fri Jul 31 2026 00:00:00 GMT+0000 (Coordinated Universal Time)