Restart the indexer

Sometimes you may observe that the FTS indexer is stuck. In such a case, restart the indexer. The FTS indexer might be stuck due to one or more of the following reasons: The indexer is not picking a product for indexing. When you run TcFTSIndexer.bat with the -status argument, it reports status as Status=SOA call in progress. This status does not change over a long period of time. One or more Teamcenter server process crashes is observed in the logs. These symptoms indicate the Teamcenter server crashed while processing and the crash was not reported back to the FTS indexer by the pool manager or Web tier. To resolve this condition, you should stop synchronization, then (after an interval) restart the TcFTSIndexer service and reset the stuck configuration.