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Troubleshooting > Troubleshoot Dispatcher

Support for Unicode and Cyrillic character encoding

Unicode character encoding To support Unicode character encoding, add the following after the classpath statement in the DISPATCHER_ROOT\DispatcherClient\bin\runDispatcherClient.bat file (Windows example): Copy set JAVAARG=%JAVAARG% -Dfile.encoding=UTF-8 Cyrillic character encoding To support Cyrillic character encoding, add the cp866 character set for the following files: Open the DISPATCHER_ROOT\Scheduler\conf\log4j2.xml, DISPATCHER_ROOT\Module\conf\log4j2.xml, and DISPATCHER_ROOT\DispatcherClient\conf\log4j2.xml files. In ProcessConsoleAppender and TaskConsoleAppender: Change Copy To Copy Save all the files.

Source: https://docs.sw.siemens.com/documentation/external/PL20251212545240207/en-US/tc_help/plm00565/wol1737253050687/aze1737253050780/xid1966586.html · retrieved Fri Jul 31 2026 00:00:00 GMT+0000 (Coordinated Universal Time)